Posted Leave a commentPosted in Leadership, Personal Effectiveness, Team

Watch video instead.   Heya Folks, Over the weekend, I did a session on a method of counseling known as the Satir Model, pioneered by a Family Therapist by the name of Virginia Satir, whose teaching is also the foundation of NLP (Neuro Linguistic Programming) as we know it today. But the reason I’m writing […]

Recruitment Reality Check

Recruitment Reality Check

Posted Leave a commentPosted in Recruitment, Team

One of the earliest job interviews I attended was with a fairly large listed manufacturing company back in the 1990’s. As I was waiting in reception, I can smell herbal soup boiling in the pantry. I can sense the very friendly but lethargic vibes permeating the entire environment… employees, mostly in their 40s to 50s, greeted each other by […]

people x process = profit

People x Process = Profit, but, where is the breakdown?

Posted Leave a commentPosted in Leadership, Personal Effectiveness, Team

If you have attended business seminars before (regardless of source), you will most likely have come across this common equation: People X Process = Profit, where “People” = your team and “Process” = your system (training, procedure manuals, flowcharts, checklists, scripts, etc., etc…) In short, your team runs your system, your system runs your business… if […]

Effective Sales Compensation Plan

Posted Leave a commentPosted in Sales & Marketing, Team

Having an effective sales compensation plan is critical to your business success. Your plan will vary according to your industry, your culture, the goals you want to achieve and the stage your business is at. The best compensation plan is one that is easy to understand and allows the salesperson to know exactly where he stands in terms of his performance, in real-time. The 3 most common plans are: Salary only. Base Salary + Commission. Commission Only. Most […]