Posted Leave a commentPosted in Leadership, Personal Effectiveness, Team

Watch video instead.   Heya Folks, Over the weekend, I did a session on a method of counseling known as the Satir Model, pioneered by a Family Therapist by the name of Virginia Satir, whose teaching is also the foundation of NLP (Neuro Linguistic Programming) as we know it today. But the reason I’m writing […]


Posted Leave a commentPosted in Leadership, Personal Effectiveness, Sales & Marketing

Watch video instead. This is possibly the most blunt entry I’ve ever written, but one that will give you tremendous results, should you choose to act on it.Let me explain… Here are some of the most common challenges business owners shared with me… Their teams are not spending their time productively.If you DO NOTHING ELSE BUT JUST […]

Relying on Old Boys’ Network, “Connections” & Past Relationships

Posted Leave a commentPosted in Family Business, Leadership, Sales & Marketing, Succession Planning

This week, I’ll share an extract from our *complimentary booklet, “The 9 Most Common Mistakes Family (& Non-Family)Businesses Make That Prevent Them From Achieving Their Full Potential… And How YOU Can Avoid Making Them“ Mistake #3: Not Having a Systematic Way to Grow the Business, Relying instead on “Old Boys” Network, “Connections” & Past Relationships […]

I am Committed! (For now...)

Making “Qualified” Commitments

Posted Leave a commentPosted in Leadership, Personal Effectiveness

Hi Folks, Today I just want to do a quickie on one of my pet hates… ‘Qualified’ commitments… allow me to explain. One of the key character traits in a successful entrepreneur is trustworthiness. Trustworthiness comes from consistency in actions and words. An easy way to set alarm bells ringing is to give qualified commitments, […]

people x process = profit

People x Process = Profit, but, where is the breakdown?

Posted Leave a commentPosted in Leadership, Personal Effectiveness, Team

If you have attended business seminars before (regardless of source), you will most likely have come across this common equation: People X Process = Profit, where “People” = your team and “Process” = your system (training, procedure manuals, flowcharts, checklists, scripts, etc., etc…) In short, your team runs your system, your system runs your business… if […]