Traditional Marketing is Dead! (Is It?)

Posted Leave a commentPosted in Sales & Marketing

Watch video instead.   Hi Folks, Today, whenever you access Facebook, you will see tons of declarations about traditional marketing being dead and digital marketing being the only way forward, with hundreds of “masterclass” being offered to help you jump onto the social media or digital marketing train, or, they claim, you’re going to be […]

Help! Someone just viral his complaint!

Social Media Improves Customer Service?

Posted Leave a commentPosted in Customer Service

Hi Folks, There’s been a lot written about how social media increases customer engagement, thus leading to better customer service… Is it true? Like most things in life, the truth is somewhere in between, it all boil down to the business owner’s attitude towards customer service and the effective execution of well thought out strategies. […]